Refund Policy
रिफंड और कैंसलेशन की स्पष्ट नीति (English Governs)
When and how you can get a refund on PresentationAI paid plans, how long it takes, and how to request one. Clear terms in plain language for UPI and cards.
We offer a transparent 7-day refund window on first-time Pro Creator and Campus & Team purchases if you have exported 2 or fewer presentations during that period. Approved refunds are returned to your original UPI ID, bank account, or card via Razorpay within 5 to 7 business days.
संक्षिप्त सार (कानूनी रूप से अंग्रेज़ी पाठ मान्य है): पेड प्लान खरीदने के 7 दिनों के भीतर (यदि आपने 2 या उससे कम PPT एक्सपोर्ट की हैं) आप पूर्ण रिफंड का अनुरोध कर सकते हैं। राशि 5–7 कार्य दिवसों में मूल भुगतान माध्यम (UPI/कार्ड) में लौट आती है।
1. 7-Day Refund Eligibility Window
Effective Date: 13 November 2026. Because PresentationAI provides a permanent Free Starter plan (3 decks/month) so you can test Hindi and English slide quality before paying, we encourage everyone to try the free tier first.
If you upgrade to Pro Creator or Campus & Team and are not satisfied, you are eligible for a 100% full refund within 7 calendar days of your initial payment, provided your account has exported 2 or fewer presentations during that 7-day period.
2. Failed or Duplicate UPI / Card Debits
If your bank account or UPI app is debited twice for the same subscription, or if a payment is deducted but your Pro plan does not activate within 15 minutes, we refund 100% of the duplicate or failed amount unconditionally regardless of deck usage.
3. How to Request a Refund & Settlement Timeline
To request a refund, email support@presentationai.in or submit the Contact form with your registered email address and Razorpay Payment ID (e.g. pay_N8k29mQp10). We review and initiate eligible refunds within 24 business hours. Once initiated, Razorpay and your issuing bank or UPI network complete the credit back to your original payment source within 5 to 7 business days.
Frequently Asked Questions (अक्सर पूछे जाने वाले सवाल)
Direct answers in English and हिंदी — all answers are rendered in server HTML.
How long does it take for a UPI refund to reach my bank account?+
Once our team initiates the refund via Razorpay (within 24 hours of your request), UPI refunds typically reflect in 2 to 5 business days, and card/netbanking refunds take 5 to 7 business days.
What is the difference between cancelling my subscription and asking for a refund?+
Cancelling stops future monthly or annual renewals while keeping your Pro features active until the end of the current period. Requesting a refund returns your payment and immediately reverts your account to Free Starter.
What if my UPI payment was deducted but my Pro account did not unlock?+
Email support@presentationai.in with your UPI transaction reference number. We will either activate your Pro plan immediately or issue a full reversal within 24 hours.
Are GST tax amounts refunded too?+
Yes. When an eligible 7-day refund is processed, 100% of the amount you paid (including the 18% GST component) is returned to your original payment method and a credit note is issued.
Related Guides, Comparisons & Tools (संबंधित पेज)
Explore connected workflows, sample downloads, and benchmark comparisons.
Privacy Policy
आपकी गोपनीयता और डेटा सुरक्षा से संबंधित नियम (English Governs)
Terms of Service
सेवा की शर्तें और स्लाइड्स के स्वामित्व के नियम (English Governs)
Pricing: Simple Plans in ₹ with UPI Support
साफ़ कीमतें, कोई छुपा चार्ज नहीं — UPI और कार्ड से भुगतान
Contact Us
आप हिंदी, हिंग्लिश या English में भी लिख सकते हैं